Llantwit Major & Coastal Vale Medical Practice

Other Information

Other Information

Patient Confidentiality

All members of the practice team treat patient information in the strictest confidence.

The Right Of Access To Patient Information

The Data Protection Act 2018 – General Data Protection Regulation (GDPR) gave individuals the right of access, subject to certain exceptions, to health information recorded about themselves, and, in certain circumstances, about others, within manual records. The practice policy on access to health records can be obtained from reception.

Cardiff And Vale University Health Board

Cardiff and Vale University Health Board / Bwrdd Iechyd Prifysgol Caerdydd a’r Fro

PCIC Offices

Cardiff Royal Infirmary

Glossop Road

Cardiff

CF24 0SZ

Tel: 029 20747747

Freedom Of Information – Publication Scheme

The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the ‘classes’ of information the practice intends to routinely make available.

Zero Tolerance

We strongly support the NHS policy on zero tolerance. Anyone attending any of our surgeries who abuses the GPs, staff or other patients be it verbally, physically or in any threatening or intimidating manner whatsoever, will risk removal from the practice list. In extreme cases we may summon the police to remove offenders from the practice premises.

Social Networking Sites

Many users believe that they are writing for a selected group of friends on social networking sites such as Facebook and Twitter, unaware that the information may be publicly available and read by a much wider audience. Communications which are considered to be unreasonable regarding the doctors and staff of the practice may lead to an irretrievable breakdown of the doctor-patient relationship, and possible removal from the Practice List. If you have any concerns regarding the practice please speak to the staff/management of the practice who will do their best to resolve the matter.

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